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Jörg Scheffler
Dipl. Ing. Systems Analysis
IT Sen. Consultant / Freelancer
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All Jobs & Projects since 1996
Freelancer Activities since 1994
IT, Training & Workshops since 1985
___________State: 05/05/2010___________
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Project / Seminar
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Period
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Short description
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Project duration:
01/2009 – open end
Present from…to…:
01/2009 – 07/2019
Deadline:
n.a.
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Customer: Siemens for E.on Hannover
Direct client: ConTexts Oldenburg
- Subject: Rollout planning, patch distribution, server firmware updates, packaging, server operating, change management, server management/monitoring, control center, trouble shooting, patch management, Rollout, 2nd/3 rd level support, rollout planning & implementation, documentation, incident-, asset-, change management
- Function: Sen. Consultant Windows hosting
- Activity: 2nd/3 rd Level Support (ITIL, Documentation, Incident Management, Patch Management, Firmware Rollout, Service Pack Rollout, Problem Management, Change Management, Troubleshooting, Backup Monitoring, Server Monitoring&Management, Cluster Administration, Leitstand/Bereitschaft, Remote Management, Rollout Planung/Durchführung
- Environment: Ca. 750 vSphere Server, ca. 2500 HP, Dell, IBM
Server
- Associates: 50 Sen. Supp. Analysts (Hosting/Engineering), 100 Supporter)
- Tools: Action Request System ARS Remedy System Center 7.0, Microsoft Exchange 2007, W2K3, W2K8, XP, W7, MS Office Professional 2003, MS ADS, Men & Mice, DSView, Citrix, VMWare vSphere, MS Office Pro 2007, Tivoli Storage Manager TSM, Tivoli TEC, TIVOLI ITM5, TIVOLI ITM6, Trend Micro office Scan, MS Terminal Server RDP, HP RIB Boards, HP System Update Manager HP SUM, HP Insight Manager, IBM RSA Adapter, IBM Director 5.2, VMWare ESX Infrastructure Client 2.5, VMWare ESX Server 3.0, MS Cluster Administrator, HP Lights Out Management 2, HP Management Homepage, Citrix Metaframe Server Farm. DS View, Men&Mice Management Console, Netinstall, Documentum, SAP CATS, MS Outlook
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Project duration:
03/2008 – n.a.
Present from…to…:
03/2008 – 01/2009
Deadline:
n.a.
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Customer: Fujitsu-Siemens für Daimler Stuttgart
Direct client: TASC Nürnberg
- Thema: Operating European Data Center (EDC) Daimer worldwide (ca. 5000 Server, davon 2000 vitualisierte Server, Cluster, ESX Cluster)
- Function: Sen. Support Analyst
- Activity: 3rd Level Support (ITIL, Documentation, Incident Management, Problem Management, Change Management, Troubleshooting, Backup Monitoring, Server Monitoring&Management, Cluster Administration, ESX Management, Server Farm Operating, Server takeover, Server (de-)launch, Server Installation, ESX Host Installation, Virtual Infrastructure Management, Installation Virtual Server
- Environment: Ca. 1500 Virtual Server, ca. 3000 HP, Dell, IBM Server, ca. 150.000 Clients Worldwide
- Associates: 5 (Sen. Supp. Analysts, ca. 20 Supporter in India)
- Tools: Remedy System Center CISM 6.5, Lotus Notes 7.0, MS Office Professional 2007, Tivoli Storage Manager TSM 3.25, Legato Networker, Symantec Enterprise Antivirus 2005, MS Terminal Server, Aventail, Raritan, RIB Boards, MS Systems Management Server SMS 2007, HP Open View, Comapq Insight Manager, MS Operating Manager MOM 2005, MS System Center Operations Magager SCOM 2007, Legato Networker, VMWare ESX Infrastructure Client 3.5, VMWare ESX Server 3.0, MS Cluster Administrator, HP Lights Out, HP Management Homepage, IBM Sametime, IBM Notesbuddy, Citrix Metaframe Server Farm.
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Project duration:
10/2007 – 02/2008
Present from…to…:
10/2007 – 02/2008
Deadline:
Closed because of low budget
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Customer: Commerzbank Frankfurt PS-IT
Direct client: IQ-net AG
- Thema: Project assistance
- Function: ITIL, Change Management Dokumentation, Peregrine 5.5 zu HP Service Center 6.5 Migration
- Activity: Translation of german documentation into english, change management with HP Service Center 6.5, creation of training documentation, creation of planning guides & conceptional documentation, operating manuals, how-tos, handbooks,...
- Environment: Ca. 1000 Server
- Associates: 30 (project team)
- Outcome: Global migration Peregrine 5.5 to release 6.5, worldwide introduction of ITIL standards
- Tools: Lotus Notes, MS Project, MS Office Professional, HP Service Center 6.5, Peregrine 5.5
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Project duration:
04/2007 – 10/2007
Present from…to…:
08/2007 – 10/2007
Deadline:
n.a.
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Customer: IBM Global Services Mainz, 80% Home office, Tivoli TSM Team – European System Storage Competence Center, Get 2 Green Project, Bocada Project
Direct client: Götzfried AG
- Thema: Project assistance, planning activities
- Function: Developement of a worldwide, standardized and validated Backup/Restore Systems Management
- Activity: Implementaion of worldwide IBM Backup&Recovery Procedures, Creation of IBM customer specific Backup & Recovery Plans, Documentation, Handbook creation,...
- Associates: 3 (Project team)
- Outcome: IBM General Standard for Backup & Recovery
- Tools: MS Visio Professional, MS Project, MS Office Professional, AT&T, Windows Terminal Services, Lotus Notes, TSM, Tivoli Monitoring, PC Duo, …
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Project duration:
08/2006 – 02/2007
Present from…to…:
08/2006 – 02/2007
Deadline:
02/2007 zur Erfolgreich beendeten Beta Testphase beim Kunden
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Customer: Utimaco Safeware AG München
Direct client: Hays AG
- Thema: Testing
- Function: Testing of the new developed Utimaco Safeware Enterprise Manager Security Suite
- Activity: Testing of de-/encryption, installation, operating, stability, consistency etc. for the new complex Safeguard Enterprise Manager, documentation, handbook creation, testsuite developement
- Associates: 80 (6 Testers, some developer, 5 Project Manager, etc.)
- Outcome: Some successful Betatests, program changes, documentation, bug fixing, Handbooks, instruction & training material, sales documentation, customer presentations
- Tools: Managenow, VMWare Workstation 5.x, MS Office, Windows Server 2003, Lotus Notes 8, MS RDP Terminal Server, some software test suites, driver suites, VMWare ESX, VMWARE, PE Builder, disaster recovery, Powerquest Partition Magic, disk snapshots, cloning, Norton Ghost, encryption hardware (Thales & other Token etc.).
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Project duration:
07/2006 – 08/2006
Present from…to…:
07/2006 – 08/2006
Deadline:
08/2007
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Customer: IBM Strategic Outsourcing, Continental AG Hannover
Direct client: Hays AG
- Thema: Server De-activation, asset management, inventory, server decomissioning
- Function: Deaactivation and depletion of outgesourced IBM Servers (because of outsourcing contract transfer to HP)
- Activity: Tivoli Remote Console, IBM Managenow
Ticketmanagement, PC Duo, Windows Terminal Server, IBM Deactivation procedures, TSM Client, Lotus Notes 7.x
- Associates: Only me, because of closure IBM Hannover (liquidation of IBM BS Hannover)
- Outcome: Conversion of the IBM Continental server operating into the new HP environment including data, cluster etc., logistic procedures for IBM Server decommissioning & transport, controlling of technicians, inventory, backup tape management conversion, ...
- Tools: Managenow, Tivoli TSM Client, MS Office, Avocent,
AT&T, Avocent, Lotus Notes, VPN, Terminal Server, PCDuo
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Project duration:
02/2006 – 06/2006
Present from…to…:
02/2006 – 06/2006
Deadline:
Outsourcing Projekt ohne zeitliche Bindung
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Customer: IBM Strategic Outsourcing, Nord/LB Hannover
Direct client: HarveyNash
- Thema: Security, Server Activation/Deactivation, Asset-, Incident-, Change management, 3rd Level Support, Problem- und Ticket management, Backup management, Troubleshooting, OS/2 Server management, Warp Serveradministration, Remote Administration, Onsite Support, Asset Management
- Function: Security Management, Operating, Migration
- Activity: Avocent, Citrix, Tivoli remote console, IBM Managenow ticket management, OS/2 Warp Server administration, Lotus Notes 7.x
- Associates: IBM Wintel-2 Workbench (12 Personen)
- Outcome: Serveroperating & -management, 2nd/3 rd Level support,
imaging, backup optimization, data security, translation/migration
- Tools: Remedy, Managenow, VMWare, ESX Server, Citrix, Tivoli, MS Office, AT&T, Avocent, Lotus Notes 7 Client, VPN
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Project duration:
09/2005 – 12/2005
Present from…to…:
09/2005 – 12/2005
Deadline:
Successfull finished
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Customer: IBM Business Services, Continental Global
Direct client: Hays AG
- Thema: 3rd level support, incident-, problem- & ticket management, Backupmanagement, Troubleshooting, Lotus Notes Operating/Monitoring, server management, clustering, Tivoli Storage Manager TSM, Server administration, Remote administration, Onsite support, Asset management
- Function: Problem Management, Betriebsführung von ca. 100
Servern, Clustern etc. , Server Ceactivation Processes
- Activity: IBM Managenow Ticketmanagement, PC Duo Remote Admin, OS/2 Warp Server Administration, Microsoft Terminal Server, Aventail, Lotus Notes 6.x, Server decomissioning
- Associates: Only me
- Outcome: Optimization of server operating, ensure 2nd/3 rd level supports, imaging & cloning, backup optimization,
Data security, translation/migration
- Tools: Remedy, Managenow, VMWare ESX Server, MS Cluster,
Citrix Metaframe, Tivoli, IBM Personal Communication, NT, W2K, Lotus Smartsuite, MS Office, AT&T, Aventail, PC Duo, Lotus Notes, VPN, PC Anywhere, DSView, Raritan
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Project duration:
09/2003 – 07/2005
Present from…to…:
12/2004 – 07/2005
Deadline:
Vorzeitiges Ende wegen globaler IBM BS Rationalisierungsmaß-nahmen (Outsourcing nach Ungarn)
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Customer: Sercon, Nord/LB Niedersachsen
- Direct client: Harvey Nash GmbH
- Thema: 2nd/3 rd level support, problem- and incident management, Backup management, troubleshooting, server management, server administration, remote access & administration
- Function: Problem management, operating
- Activity: IBM Managenow ticket management, VMWare Workstation und VMWare GSX, OS/2 Warp Server Administration, Citrix Remote Administration, Raritan Remote Administration, IBM LAN Management Adapter, Netview DM/2, Tivoli
- Associates: 40 direct IBM associates, Sercon und Arge associates, ca. 40 UHD Erfurt und CS Sossenheim collegues for UHD und 1st/2nd level support
- Outcome: Optimization of the server operating, ensure 3rd level
support, imaging/cloning, backup optimization, Data security
- Tools: Remedy, Managenow, VMWare, Citrix Metaframe, Tivoli TSM, Tivoli Remote Console, IBM Personal Communication, NT, W2K, Warp, Hummingbird Exceed, Lotus Notes, AT&T VPN
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Project duration:
04/2003 – 06/2005
Present from…to…:
10/2003 – 10/2003 02/2004 – 09/2004
Deadline:
Successfull finished
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Customer: European Central Bank Frankfurt am Main
Direct client: British Telecom
- Thema: Global CoreNet Migration Projekt for ECB, National Central Banks and other related institutions
- Function: Technical Writer
- Activity: Document Management with EMax and Livelink, Migration, Planinng, Review, Correction, Translation.
Training Organisation, eHealth SNMP Trap Monitoring. Fact Sheets creation including general descriptions of British Telecom CNM planning deliverables
- Associates: 25-50 British Telecom and Syntegra people, some customer staff
- Dimension: Migration of roundabout 40 global Institutions (European and international Nationalbanks) to the ECB BT Corenet
- Outcome: Succesfully delivered 50 fact sheets including 3 pages of general descriptions with cross-references, dependencies and assumptions
- Tools: Microsoft Office, MS Project, MS Outlook, eHealth, Atlas Livelink, BT EMax, Backoffice, C-View/Remedy
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Project duration:
09/2003 – 09/2003
Present from…to…:
09/2003 – 09/2003
Deadline:
Partially successful
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Customer: Deutscher Ring Hamburg
- Direct client: Computacenter
- Thema: Einführung eines Unternehmensweiten LAN Management Systems (Jazzey). Erstellung einer Installationsdokumentation, Prototyping und Test
- Function: System Ingenieur
- Activity: Implementation of a management console and installation, configuration of test clients on W2K Servers. Creation of a corresponding documentation.
Größenordnung: 1 management console, ca. 50 Server
- Outcome: Successful documentation, implementaiton of the management console into the production environment.
- Tools: Microsoft Office 2000, Jazzey
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Project duration:
10/2001 – 07/2003
Present from…to…:
04/2003 – 07/2003
Deadline:
Beendet ohne externe Mitarbeiter wegen Budgetproblemen 09/2003
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Customer: Dresdner Bank Kleinwort Wasserstein Frankfurt am Main
- Thema: Rollout & Migration NT4 to W2K Clients, implementation PtoV with VMWare, implementation Citrix Metaframe, Backoffice migration
- Function: Project planning/Project coordination, Rollout of 500
Clients
- Activity: Creation of flow charts, process diagrams, Project plans, Rollout lists. Creation procedure manual, application testing, packaging, profil implementation, rollout controlling, dokumentation, quality management
Größenordnung: Migration of ca. 500 Clients in three different nd locations
Personalführung: Coordination, controlling, governance, steering
- Outcome: Functional successful, aborted because of low budget.
- Tools: Pontis Webstation Manager, Pontis OMD Profil Database, test/standardization/parameterization, MS System Management Server, interviews, rollout planning/implementation
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Project duration:
01/2000 – 12/2002
Present from…to…:
08/2002 – 12/2002
Deadline:
Very successful end
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- Customer: VW Leasing Bank AG Braunschweig, VW Werk Wolfsburg, diverse VAG Partner
- Direct client: CompuNet GE
- Thema: Server management, LAN administration, exchange administration, global server monitoring, 2nd level support, monitoring intranet/internet, Exchange Server administration, W2K und Netware 6.0 administration (NDS/ADS), Citrix Server farm administration. backup management und creation/maintenance documentation & operating manuals.
- Function: Failsafe global server operating/monitoring, Einarbeitung interner Mitarbeiter und Übergabe
- Tools: Tivoli Expert Advisor, MS Exchange, W2K Srv, NW 6.0 Srv, Backuptools, SMS, Backoffice, Compaq Server Admin, HP Open View
- Outcome: Erfolgreicher globaler LAN/WAN/Intranet operating, adjustment of internal employees and handover after project end to internal staff of the customer
- Dimension: ca. 500 Server worldwide, ca. 300 Clients in BS, ca. 300.000 Exchange Groups und User
- Personnel management: self-responsible
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Project duration:
04/2002 – 07/2002
Present from…to…:
Whole project
Deadline:
Very successful premature completion 06/2002
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Customer: British American Tobacco Hamburg, T-Systems Hamburg
- Thema: Rollout & Migration W9x, Lotus Notes, Intranet, Netware 5.0 and NT4 to W2K servers and clients
- Function: Project management, Project planning & -coordination, rollout implementation for all indoor- and outdoor employees, migration, upgrade, conversion of Win95 und Office 97 to W2K Pro and Office XP. Creation of a fundamental operating manual, Rollout developement, support, emergency scenarios, time planning, contingents, applicationswarenkorb, hardware shopping basket, training plan, conception & steering parallel to rollout.
- Tools: Citrix Metaframe server farm, MS Project, Backoffice, Netware 6.0, Novell ZenWorks, NDS/ADS, Backoffice, Lotus Notes 5.0, ca. 400 application for packaging & standardization.
- Outcome: Very successful in-time
- Associates: 20, structured in developer, rollout teams, project management, technicians
- Personnel management: ca. 30 employees, managerial authority
- Dimension: 1500 Clients, 1000 ICA Citrix Clients, 400 Notebooks, 15 Server
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Project duration:
07/1999 – 12/2001
Present from…to…:
08/2001 – 12/2001
Deadline:
Premature abort 07/2002 because of exploding costs
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Customer: IBM Business Services, csg (Stadtverwaltung Leipzig)
- Thema: Rollout & Migration C/S
- Direct client: Parity
- Function: Project assistance. successful migration/rollout of 8 departments, migration, operating manual, conception, plan of procedures, time plan, upgrade, Data conversion concept, application tests, prototyping, documentation, user adjustment
- Tools: IBM Bluebase (Tivoli for W2K Prototyp), Citrix Metaframe Serverfarm & Clients, Active Directory, Citrix Thin Clients, Backoffice, Novell Migration, Lotus Notes, Corel Office und Lotus Smartsuite Migration, MS Project
- Outcome: Successful project leading of 6 departmens by me, Project closure because of bad central planning & permanent flow of employes 07/2002
- Associates: Ca. 35, tructured in developer, rollout teams, transition teams etc.
- Dimension: 80 departments, ca. 6500 W2K clients, 8000
user
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Project duration:
01/2001 – 07/2001
Present from…to…:
01/2001 – 07/2001
Deadline:
Successful end
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Customer: IBM Hannover
- Thema: LAN management, 3rd level support, server administration, Notes administration, server hardware support
- Function: Warp Server management, LAN administration, Lotus Notes administration
- Tools: OS/2 und W2K Clients, Warp Server, LAN Server, Notes Domino Clients/Server, IBM LAN Management Tools
- Outcome: Successful project finish with following new project
Personnel management: self-responsible
Dimension: 1 man project, 500 clients, 20 servers
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Project duration:
01/1999 – 12/2003
Present from…to…:
07/1999 – 12/2000
Deadline:
Successfull finished
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Customer: Nord/LB Hannover
Thema: Change management, software distribution
- Function: Standardization, SW tests, migration, upgrade, server installation, antivirus, documentation of software distribution environment, scripting & packaging with MS Installer, scripting, Tivoli/Netview administration...
- Tools: Tivoli, NetInstall, OS/2, W2K Clients, Warp Server, Backoffice, Adobe Exchange, Lotus Notes, MS SMS,…
Associates: 10
Personnel management: self-responsible
Dimension: 1500 user, 300 applications
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Project duration:
04/1998 – 05/1999
Present from…to…:
Whole project
Deadline:
Successfull finished
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Customer: vgh Hannover
Thema: Prototyping, Application tests, scripting
- Function: Scripting, application tests, 1st & 2nd level support, trouble shooting, training
- Tools: W9x Clients, Warp Server, W2K Server, Visual Rexx
- Outcome: Successful seminars, successful scripting
Personnel management: Trainer, self-responsible
Dimension: ca. 100 Applikationen, 9 Seminare
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Project duration:
07/1997 – 03/1998
Present from…to…:
07/1997 – 03/1998
Deadline:
Successful finish
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Customer: Sparkasse Wuppertal
- Thema: Software Distribution, Change Management, C/S, Notes Entwicklung, Scripting
- Function: Rexx scripting, Lotus Notes application developement, LAN management, remote installation, remote administration, software distribution, Warp Server, rollout
- Tools: OS/2, Warp, IBM LAN Netview DM/2, Tivoli, CID, Lotus Notes 3.5
- Outcome: Completely successful
Associates: 2
Personnel management: Project assistance
Dimention: 400 clients, 50 applications
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Project duration:
11/1996 – 06/1997
Present from…to…:
11/1996 – 06/1997
Deadline:
Successful finish
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Customer: Nord LB, Berliner Bank
Thema: Lotus Notes
Function: Notes Domino application developement, Lotus Notes administration, Domino Server webside design
Tools: Lotus Notes Domino Server
Outcome: Successful
Associates: 6
Personnel management: self-responsible
Dimension: 1 man software developement
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Project duration:
09/1996 – 10/1996
Present from…to…:
09/1996 – 10/1996
Deadline:
Very successful
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Customer: Sparkasse Pinneberg
Thema: Consulting & Conception/Presentation
- Function: Consulting, distribution assistance, consulting, presentation for CEO, LAN conception, printer conzeption, recovery conception. Manual creation
- Outcome: Great presentation success, corporate wide overall concept
Personnel management: self-responsible
Dimension: ca. 300 employees
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Project duration:
02/1996 – 08/1996
Present from…to…:
Whole project
Deadline:
Successfull finished
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Customer: ALD Opel Leasing Hamburg
Thema: Ablauforganisation, Unternehmensberatung
Function: Konzeption, Dokumentation, Beratung
Tools: Shapeware Visio Pro, Office 97
Associates: 2
Personalführung: Eigentverantwortlich
Größenordnung: 1 Mann Softwareentwicklungsprojekt, ca. 300 MA
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In der Zeit von 1985 durchgeführte Seminare und Workshops:
DOS Seminare
Novell Installationen
OS/2 Administration & Troubleshooting für die Deutsche Bank Frankfurt / Main
LAN Theorie / Verkabelungssysteme & Connectivity für die Vereins- & Westbank Hamburg
Lotus Smartsuite für Bartsch & Rossmann Hannover
Adobe Framemaker 6.0
MS Excel für Siemens Berlin
Datenbankdesign für Siemens Karlsruhe
Lotus Notes für den ADAC Hamburg
1st Level Support für die BEB Hannover
HOST Connectivity für das Kreiskrankenhaus Celle
HOST Connectivity für die Magdeburger Versicherung Hannover
Communications Manager Seminar für die Gothaer Versicherung Goslar
LAN Konzeption für die Sparkasse Quedlinburg
LAN Konzeption für die Kreissparkasse Fürstenau
Gateway Installation für die Sparkasse Hildesheim
Bridge Konfiguration für die Sparkasse Stolzenau
Lotus Smartsuite Seminare
Lotus Notes Seminare für die vgh Hannover
Os/2 Seminare für die Landesbank Hannover
Windows Seminare
Office Seminare
Corel Suite Seminare
Micrografx Suite Seminare
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